You must read and accept these Terms and Conditions in full before using the cae365 platform. These Terms constitute a legal agreement between you and cae365. By using our services, you acknowledge that you have read, understood, and agreed to all these Terms. If you do not agree with these Terms, please do not use our services.
These Terms and Conditions apply to the cae365 website, mobile application, and all related services. Terms used in this document have the following meanings:
Cae365 reserves the right to change, modify or update these Terms and Conditions at any time. Changes will take effect as soon as they are posted on the site. Continued use of our services after changes means you accept the new Terms.
You must be at least 18 years of age to use our services. We strictly prohibit betting by minors. You must be legally residing in Bangladesh and eligible to participate in online betting activities. It is your responsibility to ensure that online betting is legal in your jurisdiction.
Cae365 provides services in Bangladesh and selected regions. Some countries and regions may be restricted from our services for legal or regulatory reasons. We do not accept registrations from areas where online betting is prohibited.
To open an account at cae365, you must provide accurate and complete information. Only one account per person is permitted. Creating multiple accounts is strictly prohibited and may result in suspension of all accounts and forfeiture of funds.
During registration, you must provide:
To verify your identity and prevent fraud, we may request KYC documents. This is particularly required during first withdrawals or large transactions. Acceptable documents include:
| Document Type | Acceptable Proof | Requirements |
|---|---|---|
| Proof of identity | National ID card, passport, driving license | Clear photo, all information visible |
| Proof of Address | Utility bill, bank statement | Issued within 3 months |
| Payment proof | Bank card photo, mobile wallet screenshot | Name and number visible |
Providing false information or fake documents will result in immediate account closure and forfeiture of winnings. We reserve the right to report suspicious activity to law enforcement authorities.
It is your responsibility to keep your login credentials confidential and your account secure. You must:
You will be responsible for all activities that occur on your account. cae365 is not liable for any loss resulting from unauthorized access.
All bets must be placed before the event starts unless specifically marked as live betting. Once a bet is confirmed, it cannot be cancelled, changed or modified unless there is a clear error.
When placing bets, you must:
Bets are settled based on official results provided by our selected data providers. Bets are typically settled within minutes after an event concludes. For complex bets or special circumstances, settlement may be delayed.
Winnings from successful bets will be automatically credited to your account balance. You can use or withdraw these funds immediately (subject to wagering requirements).
All casino games use certified Random Number Generators (RNG) to ensure fairness. Each game has its own rules and payout tables available in the game interface. In live dealer games, the dealer's decision is final and supported by video recording.
The following activities are strictly prohibited and may result in account closure:
Cae365 supports various payment methods for the convenience of Bangladeshi users. All deposits are instant with no transaction fees.
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing time |
|---|---|---|---|
| Mobile Pay | BDT 500 | BDT 100,000 | Instant |
| Cash | BDT 500 | BDT 100,000 | Instant |
| Rocket | BDT 500 | BDT 100,000 | Instant |
| Bank Transfer | BDT 1,000 | BDT 500,000 | 1–24 hours |
| Cryptocurrency | BDT 1,000 equivalent | Unlimited | 15–30 minutes |
To withdraw your winnings, you must meet the following conditions:
Cae365 is proud to offer the fastest withdrawal service in the market. Most withdrawals are processed within 15 minutes once approved. Large withdrawals may take up to 24 hours due to additional security checks.
All financial transactions are encrypted and secured using the highest industry standards. We use SSL certificates and PCI DSS compliance to keep your funds safe. Your payment information is never shared with third parties.
Cae365 does not charge any fees on deposits. Withdrawals are generally fee-free, but payment providers may apply their own fees. A small processing fee may apply for more than 3 withdrawals per month.
All bonuses and promotions are subject to specific terms and conditions that are clearly stated with each offer. You must read and understand the terms and conditions before claiming any bonus.
New players receive a 100% Welcome Bonus on their first deposit, up to BDT 10,000. To claim this bonus:
For existing players, we regularly offer reload bonuses and special promotions. These are announced via email, SMS, or site notifications. Each promotion has its own terms and conditions and wagering requirements.
Our VIP program rewards our most loyal players. The more you play, the more points you earn. Points can be redeemed for cash, bonuses, or special prizes.
| VIP Level | Points Required | Benefits |
|---|---|---|
| Bronze | 0–5,000 | 5% monthly cashback |
| Silver | 5,001–15,000 | 7% cashback, weekly bonuses |
| Gold | 15,001–50,000 | 10% Cashback, Dedicated Support |
| Platinum | 50,001–100,000 | 15% cashback, fast withdrawals |
| Diamond | 100,000+ | 20% cashback, personal manager |
In case of bonus abuse or violation of terms, cae365 reserves the right to cancel any bonus and forfeit related winnings. In serious cases, accounts may be permanently closed.
Cae365 is committed to providing a safe and fair gaming environment. However, we are not responsible for:
As a user, you are responsible for:
The following activities are strictly prohibited:
Cae365 reserves the right to suspend or close your account at any time and without cause. Common reasons include:
If your account is closed, your remaining balance (excluding bonuses) will be refunded, provided there is no breach of Terms or fraud involved. If you wish to voluntarily close your account, contact our support team.
If you have a dispute or complaint, first contact our customer support team at support@cae365.ws. We strive to respond to all complaints within 48 hours. If we cannot reach a resolution, you may use a third-party arbitration service.
Cae365 is committed to promoting responsible gaming. We offer various tools to help you stay in control of your play:
If you believe you have a gaming problem, please seek help. Our Responsible Gaming Visit the page for more information and help resources.
Your personal and financial information is protected by the highest level of encryption and security technology. We comply with SSL certificates and international security standards.
All games and bets are fair and transparent. We use certified RNG and are regularly tested by independent auditors. Every outcome is genuinely random and verifiable.
Our friendly customer support team is always ready to help you. Contact us via Live Chat, email, or phone and get instant solutions.
Enjoy instant deposits and the fastest withdrawal processing. Most withdrawals are completed within 15 minutes with no hidden fees.
Enjoy regular promotions, cashback offers, and exclusive VIP rewards. The more you play, the more you earn from our loyalty program.
Play from any device. Our platform is fully responsive and a mobile app is available for an even better experience. Access from anywhere, anytime.
Read the Terms? Start now and enjoy Bangladesh's best online betting experience. Get a 100% Welcome Bonus on your first deposit!
All content, logos, trademarks, and software contained on the cae365 website and mobile application are the property of cae365 and protected by international copyright law. You may not copy, reproduce, or distribute any content without our written permission.
We take your privacy seriously. For details on how your personal information is collected, used, and protected, please review our Privacy Policy Read. We comply with GDPR and local data protection regulations.
These Terms are governed by and construed in accordance with the laws of Bangladesh. Any dispute arising from this agreement shall be subject to the jurisdiction of the courts of Bangladesh.
If any part of these terms and conditions is found to be invalid or unenforceable by a court, that part will be removed without affecting the remaining provisions, which will remain in full effect.
These Terms and Conditions, together with our Privacy Policy and other related documents, constitute the entire agreement between you and cae365 and supersede all prior agreements, understandings, or representations on this subject.
If you have any questions or concerns about these Terms and Conditions, please contact us:
Last updated: January 2026 | Version: 2.1 | These Terms and Conditions become effective as soon as they are posted on the cae365 platform. We recommend that you check this page regularly for any changes.